Md Mohamad
My mother and I visited the Maxis Centre on 4th June 2025 in the afternoon and we were both disappointed with the service. The female staff who attended to us seemed uninterested and spoke in a rather arrogant tone. Her attitude felt …
Maxis Centre
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Maxis Centre at Mahkota Parade
Location: Lot G77 & G78, Mahkota Parade, 1, Jln Merdeka, Taman Costa Mahkota, 75000 Melaka, Malacca, Malaysia
Mahkota Parade
The Maxis Centre at Mahkota Parade occupies Lots G77 and G78 on the ground floor of the shopping centre, on Jalan Merdeka. This is Maxis's primary service centre in Melaka, distinguishing itself from smaller dealer outlets by offering a fuller range of telecommunications services in a dedicated, branded environment. Its position within one of Melaka's busiest malls ensures steady footfall from both local customers and visitors to the historic city.
The centre handles the complete spectrum of Maxis services: new line registration, plan subscription and upgrades, SIM card replacement, bill payment, device purchases, and technical support. Customers can also register for Hotlink prepaid starter packs and top-up services. The store carries a range of smartphones and accessories, and staff are equipped to assist with warranty and insurance claims for devices purchased through Maxis. The centre is a direct Maxis operation rather than a dealer franchise, which means a broader scope of account management services is available.
Operating hours run from 10 am to 10 pm daily, including public holidays. The centre can be reached at the Mahkota Parade directory line. Customers are advised to bring identification for any account-related transactions. Weekday mornings are generally less busy and offer shorter wait times for service.
The centre handles the complete spectrum of Maxis services: new line registration, plan subscription and upgrades, SIM card replacement, bill payment, device purchases, and technical support. Customers can also register for Hotlink prepaid starter packs and top-up services. The store carries a range of smartphones and accessories, and staff are equipped to assist with warranty and insurance claims for devices purchased through Maxis. The centre is a direct Maxis operation rather than a dealer franchise, which means a broader scope of account management services is available.
Operating hours run from 10 am to 10 pm daily, including public holidays. The centre can be reached at the Mahkota Parade directory line. Customers are advised to bring identification for any account-related transactions. Weekday mornings are generally less busy and offer shorter wait times for service.
+60 17-874 8732
Lot G77 & G78, Mahkota Parade, 1, Jln Merdeka, Taman Costa Mahkota, 75000 Melaka, Malacca, Malaysia
Mahkota Parade
Operating Hours
{"current_status": null}
Operating hours not available
Overall Rating
3.6 / 5
Based on 275 Google reviews
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Negative Reviews
Positive Reviews
audreevee
Mahirah was awesome!!!! She helped choose a plan and activate my account. She was patient and explained everything so clearly. Thank you Mahirah for your excellence service!! 👍👍👍 …
Zul Ary
Had a really good experience at Maxis Mahkota Parade Melaka. The staff was very friendly, helpful and patient while explaining everything to me. They didn’t rush and made sure all my questions were answered properly. Service was smooth and professional. Definitely appreciate the good customer service. 👍 …
Meng Siang Lim
Very friendly staff who gives good explanation of the current promotions available to customers. …
Zin Zin Zaw Myint
Milan was extremely helpful and professional! He guided us through the eSIM setup quickly and made the whole process smooth and easy. Great service – really appreciate his support. Thanks, Milan!
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Photo Gallery
Maxis Centre
Maxis Storefront
Green-lit storefront with illuminated 'maxis' logo and spiral design. A promotional sign advertises 'Maxis Family Plan' offering 4 postpaid lines and free home fibre from RM10/day, including unlimited data.
Interior of a shopping mall
Wide, tiled floor with bright lighting. Visible are cashier counters, green-themed retail kiosks with 'maxis' and 'One' signage, digital screens displaying advertisements, and a staircase on the right. A few shoppers are present. No menus or printed materials clearly legible.
Inside a retail store
Three people posing with thumbs up inside a store, smiling at camera. Shelves display phone accessories and promotional signs reading 'WITH ACCESSORIES' and 'COLOUR YOUR LIFE WITH ACCESSORIES'. A green sign shows '20% OFF iPhone & Galaxy'. Staff member wears lanyard.
Product Pricing Display
A green product price tag for Vivo X90 Pro 5G smartphone on a white shelf. It shows postpaid plan details: RM123 per month for 36 months, saving RM571. Note mentions Maxis Zerolution 24 months option available and compatibility with Maxis Business Postpaid.
Maxis Promotion Poster
Green and white promotional poster advertising Samsung Galaxy S23 Series 5G with Postpaid 98 plan, RM99/month, free 3Mn protection, up to RM50 extra trade-in. Adjacent display advertises iPad 10th Gen with Maxis Home Fibre, 14 months, save 76%.
Person in indoor setting
A person wearing a black face mask, an orange cap with a white daisy logo, and a black Adidas t-shirt is taking a selfie indoors. The background shows a ceiling with lights and fans, wooden paneling on walls, and a red chair. No shop signage or menu boards are visible.
Maxis Store Interior
Interior of a Maxis store with green walls, promotional displays, and customers at service counters. Visible signage includes 'One', 'Hotlink', 'Fibre Nation', and 'Maxis' branding. A circular light fixture hangs above the counter area.
Store Interior
Interior of a retail electronics store with customers browsing accessories and a service counter. Shelves display Apple products, branded accessories, and 4G-Fibre network ads on screens. Circular lighting fixtures and numbered sections (1, 2, 3) are visible.
Inside a retail store interior
Interior of a brightly lit shopping area with green and white decor, customers browsing or seated at tables, staff present, visible signage including 'HUAWEI' and 'MANGA HAYAT', ceiling lights, and air vents.
Store Interior Display
Interior of a retail store with green-themed promotional displays, digital screens showing mobile services and offers, circular lighting fixtures, and product counters. Customers are browsing screens; signage includes 'One', 'Hotlink', and 'Fibre Nation'. No staff or food visible.
Maxis Storefront Interior
Interior of a Maxis retail store with bright green walls, digital screens displaying services, and a central counter. A customer is seated nearby. The store features illuminated signage and product displays.
Store Interior with Electronics Displays
Interior of a retail store showcasing phone accessories and Honor 70 phones on display tables. Promotional signs include 'CNY SALE', 'Life's more fun with accessories', and 'Get a Bigger TV with Maxis Home Fibre'. Wall-mounted shelves hold various packaged products with price tags like '50' and '28'. A customer is partially visible in the background.
Store Interior with Customers and Displays
Two individuals in a retail store interior, one standing near promotional displays, the other seated or leaning forward. Visible are large digital and printed advertisements promoting mobile lines, fiber services, and TV packages. A sign reads 'BUY NOW!' and mentions '4 Mobile Lines & Maxis Fibre with Unlimited Data'. Another display features 'Sh TV' and 'Maxis Postpaid'. The setting includes counters, screens, and product signage.
Store Display with Electronics and Advertising
A retail display featuring a large screen advertising Huawei 65" TV for sale, priced from RM73/mth with Maxis Home Fibre. Below are various electronics including laptops, routers, cameras, and phones on a wooden counter. Smaller screens show promotions like 'Unlimited Entertainment | Internet' for RM15. Printed materials and product packaging are also visible.
Store Interior
Interior of a retail store with green and white decor, featuring product displays, customers browsing, and circular lighting fixtures. Signs indicate 'Accessories' and 'Apple Accessories'. A customer service counter is visible with a monitor displaying an iPhone. Red holiday-themed decorations hang from the ceiling.
Store Interior with Accessories Display
Interior of a retail store featuring shelves stocked with accessories, a green banner reading 'YOUR LIFE WITH ACCESSORIES', and customers seated at tables. A large box labeled 'Ready for Unlimited Adventures' sits atop a display unit. The floor is tiled, ceiling has recessed lighting, and the environment appears clean and organized.
Indoor shopping mall corridor
Blurred image of a brightly lit indoor mall with tiled floors, ceiling lights, and storefronts on the right. A few people are visible walking in the distance. No clear signage or menu boards identifiable.
Maxis Store Interior
Interior of a Maxis store with green branding, customers waiting or browsing, promotional displays, and a table with QR code signage. The floor has social distancing markers.
Mobile Retail Store Interior
Interior of a mobile service store with product displays, promotional signs, and customers browsing. Prominent signage includes 'CNY SALE', 'Maxis Family Plan', 'Maxis Home Fibre', and 'Reno8 T 5G'. Displays feature smartphones and routers. Staff or visitors are present.
Retail Store Interior
Modern retail space with green and white decor, featuring a central service counter, digital screens displaying promotions, and advertising posters for internet services. A television shows a sports player, and product displays are mounted on walls.
ATM Service Kiosk
Two green and gray kiosks with service options in Malay, including SIM replacement, bill payment, account services, eBill registration, and prepayment top-up. One screen displays a graphic interface; the other has a 'Replace your SIM here' sign.
Mobile Phone Display Stand
A green price tag for an Oppo Reno8 Pro 5G phone, showing a postpaid plan of RM85 per month with a total cost of RM439 (saving RM310). A smartphone is partially visible on the left. Behind it, illuminated 'Fin' and 'Oppo' signage are displayed.
Group photo inside a telecom store
A group of people posing together in front of a Maxis store entrance, with the brand logo visible on the facade. The interior shows retail displays and digital screens promoting products like 'Tawaran B2 PROKLIMA'. Staff and customers are smiling and giving thumbs-up gestures.
Maxis Storefront in Mall
Interior view of a shopping mall with a bright green Maxis store wall featuring illuminated logo and promotional poster. A man walks past, while shoppers and a trash cart are visible in the background.
Interior of a retail store
Customers are inside a brightly lit, modern retail space with white tiled floors and overhead lighting. A cashier counter is labeled 'CASHIER' with sections for 'Music', 'Power'. A large digital display shows 'RANCANGAN AI FIBER DAN SEDIA SO'. Customers are seen walking or standing near service counters and promotional displays. Green-themed branding is visible on the right side.
Maxis Fibre promotional bag
A person holds a paper shopping bag with green handles. The bag features the Maxis Fibre logo and slogan 'Unlimited Data for Your Family'. It displays an image of a family using a tablet, with text 'Fibre & 5G-Ready' below. Background shows indoor setting with carpeted floor and metal railings.
